Terms & Conditions

AL FARES TRAVEL & TOURISM is hereinafter referred to in these Terms and Conditions as AL FARES TRAVEL & TOURISM.

READ THE TERMS AND CONDITIONS GIVEN HERE CAREFULLY AS THEY HAVE CRITICAL INFORMATION ABOUT YOUR RIGHTS, OBLIGATIONS, LIMITATIONS AND EXCLUSIONS THAT COULD APPLY TO YOU OR YOUR SITUATION. ON USING OR ACCESSING THIS WEBSITE OR BY PLACING AN ORDER FOR ANY OUR DUBAI VISAS, TOURS AND OTHER SERVICES ADVERTISED ON OUR WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND AND AGREE TO BE LEGALLY BOUND BY THE TERMS AND CONDITIONS STATED HERE.

1. POLICIES, TERMS AND CONDITIONS. On using or accessing the website www.alfarestravel.com, or for that matter any of the websites owned or operated by us, you acknowledge to have read and understood as well as to have agreed to be bound by the Terms and Conditions stated here. We reserve every right to add, modify or delete any of our Terms and Conditions or Website Use and Purchase Policies in the future. If you disagree with any of the Terms and Conditions or Policies, states here, we request you use or access our Website or services.

2. SITE CONTENT. By accessing our website you acknowledge it may contain information, software, data, typefaces, data compilations, photographs, text, graphics, sounds and images that are exclusively the property of AL FARES TRAVEL & TOURISM and that such content is protected by the United Arab Emirates as well as other international property laws. You agree not to use, reproduce, modify or distribute any of the content on our site in whole or in part, without prior written consent from us. You have the permission to view, copy and print hard copies of our content but solely for personal and non-commercial purposes either to place an order or shop with us.

3. AL FARES TRAVEL & TOURISM PROPERTY AND IP RIGHTS. AL FARES TRAVEL & TOURISM name and logo, pictures, graphics AND the website itself are protected by the strictest copyright, trademark and other Intellectual Property laws. You are not allowed to use our Intellectual Property without a prior written consent from us.

4. THIRD PARTY PROPERTY AND IP RIGHTS. All content and other Intellectual Property owned by third parties on our website enjoy full protection under copyright, trademark and other intellectual property rights of third parties. AL FARES TRAVEL & TOURISM makes it clear that we are not required by law to independently verify the business practices of these third parties, and make no representations and warranties related to any of their property. Just because we carry a link or reference to a third party should not be seen as an endorsement made by us.

5. ERRORS AND INACCURACIES. You can expect is to provide the most accurate and up-to-date information on our website. However, there is always a chance that our website may contain mistakes, errors or omission, and information that is not complete or current. We have the right to correct such information or to update them at any point, without notice.

6. LIMITATION ON LIABILITY. AL FARES TRAVEL & TOURISM makes it clear that under no event are our officers, directors, managers, shareholders, agents, affiliates, contractors, or employees liable for any special, indirect, consequential or incidental damages resulting from your use of our website or purchase of any of our services. The Limitation on Liability applies in particular on claims arising due to breach of contract, negligence or other torts.

7. GOVERNING LAW, VENUE AND FORUM. Anyone who visits our website or buys any of our products or services agrees in principle to the laws of the United Arab Emirates. Any dispute between you and us is to be litigated according to the laws of the United Arab Emirates and under the exclusive venue and jurisdiction of United Arab Emirates courts.

8. USE BY INDIVIDUALS UNDER 18 PROHIBITED. All purchases on our website should be made by individuals 18 years of age or older. When you purchase any of our products or services, you represent and warrant to us that you are 18 years of age or older.

9. EQUITABLE REMEDIES. You herein acknowledge that any breach of your obligations under these Terms and Conditions may result in irreparable harm to us and that there is no proper remedy at law for the same. This entitles us, in our sole discretion to take actions for injunctive relief or/and specific performance, which may include placing a temporary restraining order, or a preliminary or permanent injunction for the same.

10. VISA Application. VISA Application fees once paid is not refundable under any circumstance including no-show, no response from the customer.

Once payment is received, AL FARES TRAVEL & TOURISM shall start the visa process immediately & visa fee will not be refunded unless the visa rejected from immigration.
If visa is rejected, original rejection paper shall be given to the client and application charges shall be deducted.

TERMS AND CONDITIONS
These terms and conditions outline the rules and regulations for the use of AL FARES TRAVEL & TOURISM Website.

By accessing this website we assume that you accept these terms and conditions in full. Do not continue to use AL FARES TRAVEL & TOURISM website if you do not accept all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of the UAE. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore referring to same.
COOKIES
We employ the use of cookies. By using AL FARES TRAVEL & TOURISM website you consent to the use of cookies in accordance with AL FARES TRAVEL & TOURISM privacy policy. Most of the modern day interactive web sites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate / advertising partners may also use cookies.
LICENSE
Unless otherwise stated, AL FARES TRAVEL & TOURISM and/or it’s licensors own the intellectual property rights for all material on AL FARES TRAVEL & TOURISM website. All intellectual property rights are reserved. You may view and/or print pages from www.alfarestravel.com for your own personal use subject to restrictions set in these terms and conditions. You must not:

Republish material from www.alfarestravel.com
Sell, rent or sub-license material from www.alfarestravel.com
Reproduce, duplicate or copy material from www.alfarestravel.com
Redistribute content from AL FARES TRAVEL & TOURISM (unless content is specifically made for redistribution).

I FRAMES
Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Website.
CONTENT LIABILITY
We shall have no responsibility or liability for any content appearing on your Website. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Website or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
RESERVATION OF RIGHTS
We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.
REMOVAL OF LINKS FROM OUR WEBSITE
If you find any link on our Website or any linked website objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you. Whilst we endeavor to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.
PAYMENT
Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of THE UAE, our country of domicile. The customer using the website who is a Minor/under the age of 18 shall not register as a User of the website and shall not transact on or use the website (Age of consent is mentioned as per the applicable law).
If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.
The cardholder must retain a copy of transaction records and Merchant policies and rules.
METHOD OF PAYMENT
We accept payments online using Visa and MasterCard credit/debit card in AED (or any other agreed currency).
DELIVERY POLICY
AL FARES TRAVEL & TOURISM will NOT deal nor provide any services/products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
DISCLAIMER
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).
Nothing in this disclaimer will:
1. Limit or exclude our or your liability for death or personal injury resulting from negligence;
2. Limit or exclude our or your liability for fraud or fraudulent misrepresentation;
3. Limit any of our or your liabilities in any way that is not permitted under applicable law or
4. Exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty. To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
USAGE OF PAYMENT GATEWAY
If you are using the payment gateway to pay online using Debit/Credit Card or Net banking, then you are doing so with the consultation/approval of the card owner/account holder (if in case you are not the card holder/account holder yourself).If the payment is not processed because of any reasons, then you are supposed to deposit cash in our Bank Account within next 24 hours, otherwise the respective booking will be cancelled.
In such scenarios, the booking/reservation will be subject to availability. If transaction is found suspicious by our risk management team and to protect your payment from potential fraud, we are forced to identify the credit card holder before we proceed with the payment. You may be asked to submit identification proof along with front copy of your credit card by email to complete your transaction. If you failed to produce the said documents on time, then your transaction/reservation will be cancelled with immediate effect (please contact the nearest ALTA office).
Transaction processing charge will be borne by the user for using the payment Gateway. If the transaction has been cancelled by the user, processing charges will still apply to the Agent/card holder. Payment Gateway is an additional Payment option available for the user and is not the only option for making Payments. You can contact your nearest AL FARES TRAVEL & TOURISM office to make your reservation by paying cash or transferring funds via wire transfers. For more details please write to us at accounts@alfarestravel.com
CANCELLATION AND REFUND POLICY
In addition to the airline charges, AL FARES TRAVEL & TOURISM will have a service fee on cancellation or refund of documents.
There will be NO-REFUND if the document is NON-REFUNDABLE, as per the airline.
Some fares are NON-REFUNDABLE / NON-CHANGEABLE in case of NO-SHOW.
Please read carefully the Fare Rules before booking your flights.
Refunds will be done only through the Original Mode of Payment.
Processing time for refunds may vary from airline to airline.
Refund amount will be credited only to the account of the Credit Card holder who has paid for the ticket or other travel related services.

AL FARES TRAVEL & TOURISM reserve the right to cancel any bookings done by the fraudulent usage of credit cards.
DELIVERY POLICY
Service of booking is confirmed as soon as payment is processed and we get the confirmation from respective service provider for bookings made. AL FARES TRAVEL & TOURISM will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctioned countries in accordance with the law of UAE.
DISPUTE AND RESOLUTION POLICY
In case of any dispute you can reach our local office through mail with the details. AL FARES TRAVEL & TOURISM will try to provide amicable solution to both the parties subject to availability of the booking. AL FARES TRAVEL & TOURISM decision will be final in case of any dispute.
CONTACT US
If there are any questions regarding this privacy policy you may contact us at our address:
AL FARES TRAVEL & TOURISM
Mezannine Fir. Room M01, Bin Thani Avenue. Al Garhoud, Dubai UAE.
TEL: +9714 2216262 FAX: +971 4 2279594 Email: accounts@alfarestravel.com
CONTENT LIABILITY
We shall have no responsibility or liability for any content appearing on your Website. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Website or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
RESERVATION OF RIGHTS
We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.
REMOVAL OF LINKS FROM OUR WEBSITE
If you find any link on our Website or any linked website objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you. Whilst we endeavor to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.
PAYMENT
Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of THE UAE, our country of domicile. The customer using the website who is a Minor/under the age of 18 shall not register as a User of the website and shall not transact on or use the website (Age of consent is mentioned as per the applicable law).
If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.
The cardholder must retain a copy of transaction records and Merchant policies and rules.
METHOD OF PAYMENT
We accept payments online using Visa and MasterCard credit/debit card in AED (or any other agreed currency).
DELIVERY POLICY
AL FARES TRAVEL & TOURISM will NOT deal nor provide any services/products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
DISCLAIMER
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).
Nothing in this disclaimer will:
1. Limit or exclude our or your liability for death or personal injury resulting from negligence;
2. Limit or exclude our or your liability for fraud or fraudulent misrepresentation;
3. Limit any of our or your liabilities in any way that is not permitted under applicable law or
4. Exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty. To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
USAGE OF PAYMENT GATEWAY
If you are using the payment gateway to pay online using Debit/Credit Card or Net banking, then you are doing so with the consultation/approval of the card owner/account holder (if in case you are not the card holder/account holder yourself).If the payment is not processed because of any reasons, then you are supposed to deposit cash in our Bank Account within next 24 hours, otherwise the respective booking will be cancelled.
In such scenarios, the booking/reservation will be subject to availability. If transaction is found suspicious by our risk management team and to protect your payment from potential fraud, we are forced to identify the credit card holder before we proceed with the payment. You may be asked to submit identification proof along with front copy of your credit card by email to complete your transaction. If you failed to produce the said documents on time, then your transaction/reservation will be cancelled with immediate effect (please contact the nearest ALTA office).
Transaction processing charge will be borne by the user for using the payment Gateway. If the transaction has been cancelled by the user, processing charges will still apply to the Agent/card holder. Payment Gateway is an additional Payment option available for the user and is not the only option for making Payments. You can contact your nearest AL FARES TRAVEL & TOURISM office to make your reservation by paying cash or transferring funds via wire transfers. For more details please write to us at accounts@alfarestravel.com
CANCELLATION AND REFUND POLICY
In addition to the airline charges, AL FARES TRAVEL & TOURISM will have a service fee on cancellation or refund of documents.
There will be NO-REFUND if the document is NON-REFUNDABLE, as per the airline.
Some fares are NON-REFUNDABLE / NON-CHANGEABLE in case of NO-SHOW.
Please read carefully the Fare Rules before booking your flights.
Refunds will be done only through the Original Mode of Payment.
Processing time for refunds may vary from airline to airline.
Refund amount will be credited only to the account of the Credit Card holder who has paid for the ticket or other travel related services.

AL FARES TRAVEL & TOURISM reserve the right to cancel any bookings done by the fraudulent usage of credit cards.
DELIVERY POLICY
Service of booking is confirmed as soon as payment is processed and we get the confirmation from respective service provider for bookings made. AL FARES TRAVEL & TOURISM will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctioned countries in accordance with the law of UAE.
DISPUTE AND RESOLUTION POLICY
In case of any dispute you can reach our local office through mail with the details. AL FARES TRAVEL & TOURISM will try to provide amicable solution to both the parties subject to availability of the booking. AL FARES TRAVEL & TOURISM decision will be final in case of any dispute.